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FAQ
 
The Practice Our Staff Health Resources For Patients
Frequently Asked Questions
Where can I find the latest news and updates, such as flu vaccine availability?
Follow us on Facebook and Twitter to receive the latest flu vaccine supply updates and other great health information and news for you and your children.
Can I make an appointment with my pediatrician online?
YES! You can book an appointment for your child online by clicking here. This link will take you to our online scheduling website which is powered by ZocDoc.
What are your sick hours?
All of our sick hour and walk-in information is available by clicking here.
I like all the doctors at Pediatric Consultants - can I just see the first available doctor?
No, research shows that your child will receive better care if one doctor provides most of your care. We aim to provide continuity of care for your child by scheduling the appointment with a particular doctor for the majority of your visits. In doing so, we recognize the emotional benefit for you, the patient, and the staff as well. If your doctor is not available for any reason, then of course, you may see one of the other doctors.

Can I see Dr. Frizzell for my check-ups & go to a different office for acute problems?
We would rather you not. Again, we believe it is important for your child to have the benefits of continuity of care. It is important to see your pediatrician for all types of care, sick or well. With continuity of care, you’ll be assured a visit that will encompass all aspects of your child’s care. You’ll not need to make an additional appointment for matters related to your healthy child.
With which insurance plans do the doctors participate?
Our practice participates with most major commercial insurance plans in this area. Our doctors are enrolled in TennCare Select, TLC, and Unison. We are currently no longer accepting new Tricare patients. Because of the large number of carriers we cannot always tell your network by just the name of your insurance plan, it is always best to call your insurance to verify that our doctors are in your network. 
With which hospitals are the doctors affiliated?
Our doctors are affiliated with Le Bonheur Children’s Medical Center, Methodist Germantown Hospital, Methodist University Hospital, Baptist Women’s Hospital, and Baptist East Memorial Hospital. 
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Le Bonheur Office
51 N Dunlap St., Suite 410 Memphis, TN 38105
(Phone) 901-523-2945
(Fax) 901-523-8488
Mon-Fri 7:30-5:00

Collierville Office
1458 West Poplar Ave, Suite 201
Collierville, TN 38017
(Phone) 901-457-2880
(Fax) 901-457-2881
Mon-Fri 8:30-5:00

Humphrey's East Office
6215 Humphreys Blvd, Suite 200
Memphis, TN 38120
(Phone) 901-821-9990
(Fax) 901-821-9991
Mon-Fri 8:30-5:00 & Sat 8:00-11:00